The Palindromic is an equal-opportunity employer, welcoming applicants from all backgrounds and experiences. As a Remote First organization, we prioritize flexibility, inclusion, continuous learning, and sustainability. We actively support a healthy work-life balance so our team members can grow and thrive.
Position Overview:
We are currently in search of a digital-savvy, highly motivated, detail-oriented and strong communicator to fulfil the role of Senior Operations Associate. This position offers a unique opportunity to work closely with both the internal team in India and the leadership, ensuring seamless operations and fostering a productive and fun work environment. The ideal candidate will play a crucial role in managing team communications, task delivery and support, team development plans, recruitment effort, and organizational processes.
Role Responsibilities:
1. Team Management:
Oversee and track the internal team’s tasks, deliverables, and development plans. Provide consistent feedback and support to ensure the team meets deadlines and achieves growth objectives.
2. Team-Management Liaison:
Serve as a bridge between the team and leadership, ensuring effective communication and timely alignment on priorities. Facilitate regular updates to management on team performance and project progress.
3. Recruitment and Onboarding Support:
Assist in the end-to-end hiring process, including screening, coordinating interviews, and onboarding new hires. Support with onboarding processes to ensure a smooth transition for new team members.
4. Operations Optimization:
Manage internal documentation and ensure operational workflows in particular in HubSpot are well-structured and up to date. Identify and implement process improvements to enhance overall productivity, and a fun work environment.
5. Digital Savvy Project Management:
Leverage digital tools within the Microsoft ecosystem, including Teams, Copilot, Viva Engage, and other platforms to streamline internal operations and team collaboration. Stay updated on the latest digital trends and tools to recommend innovative solutions for operational excellence.
Qualification Factors:
1. Tech-savvy with proven experience in operations, project management, or a similar role.
2. Pays close attention to details, ensuring accuracy and precision in digital and project management tasks.
3. Organized, maintains structured and systematic workflows, efficiently managing time and resources across multiple projects.
4. Problem-solver, proactively identifies challenges and devises effective solutions using digital tools and project management methodologies.
5. Clearly and concisely communicates project goals, progress, and outcomes to stakeholders.
6. Works well in team settings, leveraging digital communication tools to facilitate collaboration and ensure project alignment.
7. Minimum 5 years' experience in operations or internal communications roles, and minimum 5 years' experience managing teams.
8. With over 3 years experience working in a startup environment or global corporation.
Role Type: Full time
Location: Remote, India
Hiring Format: You will be joining us on a Contractor basis
Working Hours: 11.30 AM IST - 7.30 PM IST with a 30 minutes break at 3.30 PM IST
Monthly Wage:
The monthly wage will be ₹40,000 during the initial four-month period. Following a performance evaluation at the end of month four, high-performing individuals may be eligible for an increased stipend of ₹50,000 per month for the subsequent phase.
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