Privacy Statement and Policy

INTRODUCTION
This Privacy Statement and Policy ("Privacy Statement") for The Palindromic, a full-stack consultancy specializing in driving commercial excellence in life sciences industries, tech SaaS & SaMD companies, as well as Medical Education and Medical Info agencies, outlines how, in compliance with the General Data Protection Regulation (GDPR) and Estonian data protection laws, we collect, use, and safeguard your personal information. This Privacy Statement was last updated in December 2022.

The Palindromic understands the importance of your privacy and is committed to protecting your personal information. This Privacy Statement outlines how we collect, use, and share your information when you access materials on our website or engage with our services.

YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT 

Please carefully read this Privacy Statement. By using our website or providing consent, where required under applicable privacy laws, you agree to be bound by this Privacy Statement.

INFORMATION THAT WE COLLECT AND HOW WE USE IT 

What information do we collect?

Account and Subscription:

We collect information when you create your account, request publications, subscribe to email newsletters and engage with marketing communications from The Palindromic. This may include names, addresses, email addresses, phone numbers, IP addresses, geolocation, subject areas of interest, and/or demographic information.

Surveys and Events:

Information is collected when you register for conferences, events, and surveys organized by The Palindromic - be that online or face to face. This may include names, email addresses, IP addresses, unique personal identifiers, subject areas of interest, and/or demographic information.

How do we use personal information?

We process your personal information for the following purposes:

1. Safeguarding legitimate business interests, including communication management, tailoring website experience, understanding user populations, improving marketing effectiveness, enhancing web content, and notifying about updates and relevant products or services.
2. With your consent, where required, for specific purposes you have granted consent.
3. For compliance with legal obligations, such as anti-fraud measures and tax requirements.

HOW WE MIGHT SHARE YOUR INFORMATION We may share personal information with:

1. Our subsidiaries, affiliates, and advisors.
2. Third-party service providers for internal business operations.
3. Business partners for co-organized publications and events.
4. Law enforcement bodies to comply with legal obligations.

Your information may be transferred globally, including to countries outside the EEA, Switzerland, US and the UK, ensuring adequate protection.

RETENTION OF YOUR PERSONAL INFORMATION 

We retain your personal information as long as necessary based on ongoing relationships, legal obligations, and business needs. Retention periods are determined by factors such as ongoing services, legal requirements, and our legal position under the GDPR.

MARKETING 

You can manage your marketing communications preferences and unsubscribe from emails at any time. We comply with applicable data privacy laws in our marketing communications.

HOW WE MIGHT SHARE YOUR INFORMATION

We understand that your data is personal and sensitive. Therefore, we take utmost care in handling and sharing your information. The third parties with whom we may need to share personal information to help us provide services and products to you and to run our Site include:

1. Our Team: Your information may be shared within our dedicated team at The Palindromic. Each team member is trained to handle data responsibly and is committed to ensuring the utmost confidentiality.
2. Our Advisors: We may consult with external advisors to enhance our services. Rest assured, these advisors are bound by strict confidentiality agreements to protect your information.
3. Third-Party Service Providers: Trusted third-party service providers may process information on our behalf to help run some of our internal business operations. These providers are carefully selected, and their activities are closely monitored to ensure your data is handled with care.
4. Our Business Partners: In the course of co-organizing publications and events, we may share your information with our business partners. Be assured that our partners adhere to the same standards of data protection as we do.

COOKIES AND OTHER TRACKING TECHNOLOGIES 

We may use cookies to monitor website activity and collect information about how you use our services. You can manage cookie preferences, and certain site functionalities may be affected if cookies are disabled.

SECURITY PROCESSES 

We employ technological and operational security processes to protect personally identifiable information. Only authorized personnel have access, and confidentiality is maintained. However, we cannot guarantee protection against unauthorized access over the internet.

LINKS TO OTHER WEBSITES 

Our site may contain links to external websites. We are not responsible for the privacy practices or content of such sites. Visiting external sites is at your own risk.

YOUR RIGHTS 

In accordance with applicable data privacy laws, including but not limited to the GDPR, you have a right to request a copy of the personal information we hold about you and details of how we use that information. If any of the information held about you is incorrect or out of date, you have the right to amend or rectify it, please follow the process outlined below, and we will amend our records where appropriate. You also have the right to request that we erase your personal information, stop processing your personal information, restrict the processing of your personal information, and provide your personal information in a portable format. To make a request, contact us through:

datasubjectrights@thepalindromic.com.

You may also opt out of certain, but not all data processing activities. To make a request, contact us through: 

datasubjectrights@thepalindromic.com.

CHILDREN 

Our site is not designed for children under 18 years of age, and we do not intentionally collect their personal information.

USE OF THE PALINDROMIC WEBSITES 

Your access to and use of our site are subject to this Privacy Statement and our Terms and Conditions of Use.

CONTACT US 

For further questions, contact our Data Protection Office at: 

The Palindromic 

Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia

datasubjectrights@thepalindromic.com

Please carefully read this Privacy Statement. By using our website or providing consent, where required under applicable privacy laws, you agree to be bound by this Privacy Statement. If you are a resident of the European Union, please note that this Privacy Statement is in compliance with the General Data Protection Regulation (GDPR).

User Conduct:

You agree not to:

1. Violate GDPR, Estonian data protection laws, or any other applicable regulations.
2. Infringe on the rights of others.
3. Use our services for illegal or unauthorized purposes.
4. Attempt to gain unauthorized access to our systems.

Intellectual Property:

All content on our website is the property of The Palindromic and is protected by intellectual property laws. You may not use our content without explicit permission.

Limitation of Liability:

We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or services.

Changes to Terms:

We reserve the right to modify these Terms and Conditions in compliance with legal requirements. Continued use of our services constitutes acceptance of the updated terms.

Governing Law:

These Terms and Conditions are governed by the laws of Estonia and the EU.

Your trust means everything to us, and we want you to know that we handle your data responsibly, ethically, and with utmost respect for your privacy. Making sure your information is secure and private is our top priority. Our team follows strict security processes, using both technology and procedures, to keep your personal information safe from loss, misuse, alteration, or any harm.

While we do our best to protect your information with industry-standard practices, we want to be honest – no system is completely foolproof. If, by some rare chance, there's a security breach, we promise to deal with it quickly and be open with you about what happened. We believe in a people-centered approach to keeping your data safe. Each team member is dedicated to respecting your privacy rights and using your data responsibly.