Pioneering the Future of Healthcare & Life Sciences

Pharmacy customer experience project in business development.

At The Palindromic, we are a team of strategic thinkers and innovators, unlocking growth and driving success through forward-thinking solutions. Our holistic approach to business expansion and customer acquisition ensures you stay ahead of the competition and achieve your goals with confidence.

Our team's extensive industry knowledge is the key to creating tailored market growth plans for our clients, resulting in remarkable success. They've opened up lucrative go-to-market avenues with industry heavyweights like Sanofi, MSD, Novartis, and Becton Dickinson, thanks to our team's unparalleled expertise.

The examples below demonstrate the exceptional value that our expertise delivers. By harnessing our deep knowledge and experience, we craft bespoke solutions that address our clients' specific needs and drive real results. It's our unique blend of skill and insight that sets us apart and empowers our clients to reach new heights.

Example: Franchise Product Launch

The Challenge

The client had past experience with Novartis, yet no new project in over a decade. The client was keen to use the wider pharma respiratory experience to gain an entry point with the Swiss team.

The Solution

We reviewed with the launch pipeline and together we drafted a strategy of engagement, the stakeholders and solution. After identifying the key stakeholders at pre-launch stage, we enabled the positioning and strategic workshops to then support the launch excellence.

The Outcome

The successful project win opened the doors for additional projects, as a preferred supplier within the respiratory franchise.

Case Study: Global CX Project

The Challenge

Our client had already established a foothold in the UK with MSD and was ready to broaden their horizons. To tackle the intricacies of global growth, they needed a partner with the necessary know-how and experience.

The Solution

The client needed a solution that would improve the customer experience for patients and physicians, while also increasing access to quality real-world data. Through close collaboration, we honed in on the client's unique value proposition, engaged with global stakeholders, and built a tech stack that hit the mark.

The Outcome

The Swiss teams launched a project that focused on the global markets outside of the US. This project served as the foundation for further discussions and projects in new therapy areas. We were able to help the client scale their business into global markets and achieve their desired growth.

Pioneering the Future of Healthcare & Life Sciences

Example: Franchise Product Launch

The Challenge

The Solution

The Outcome

Team Experience

Case Study: Global CX Project

The Challenge

The Solution

The Outcome

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