Find the right workflow
Map the activity, data, decisions, risks and ownership before choosing the build.
AI Software & Automation · Built in the Azores, Delivered Globally
Practical systems.
Less AI theatre.
The Palindromic helps healthcare and life sciences, regulated and service-intensive teams turn AI ambition into usable systems, adopted ways of working and maintained automation assets.
Senior founder-led delivery.
Pharmaceutical Excellence.
Verified Microsoft AI partner.
From the Azores. For the world.
A clear route forward
From ambition to an operating system.
Most stalled pilots have several causes at once: unclear ownership, weak process design, poor data and no credible adoption routine. We address the system, not just the software.
Test a practical system
Create the agent or automation around how the team actually works, then validate it with users.
Make it operational
Define governance, training, support, measures and a controlled improvement backlog.
Productised AI-as-a-SERVICE (AIaaS)
Easier to understand. Easier to buy.
Defined offers create a sensible first step, reduce scope ambiguity and connect senior strategy to working systems.
AI Workflow Scan
Identify where AI and automation can create practical value, and what to do first.
See the scan →Agent Prototype Sprint
Turn one defined use case into a working prototype before a larger build.
See the sprint →Copilot / AI Adoption Pack
Help teams use AI safely through practical routines, training and governance.
See the pack →Automation Operating Model
Define how automation is prioritised, governed, delivered and maintained.
See the model →AI Support & Maintenance
Keep agents, automations and documentation useful after launch.
See support →Workflow Accelerator
Package capability around a specific sector or operating challenge.
See accelerators →Priority industry
Life sciences teams need practical, governed systems.
We bring commercial-excellence and transformation discipline to workflows across R&D, clinical, medical, marketing, commercial, digital and operations.
Microsoft-aligned capability
Build where adoption, governance and enterprise confidence improve.
The Palindromic designs and builds Microsoft-aligned AI workflow automations, Copilot adoption assets, Power Platform solutions and Dynamics-compatible workflows.
Review the capability →Platform choice should reduce operational friction. It should not become the strategy.
We work across leading AI platforms and ecosystems, including Microsoft Copilot, Microsoft 365, Azure, Power Platform, OpenAI, Anthropic, Mistral, Black Forest Labs, Salesforce and specialist industry solutions, selecting the technologies that best balance capability, governance, supportability and long-term confidence.
Made in the Azores
The future of the Azores will not be imported.
From Pico, we connect island-scale challenges with research, collaboration and technology that can travel well beyond the islands.
Areas of focus
Local knowledge. Global relevance.
Blue economy, agriculture and AgriTech, healthcare and life sciences, sustainable tourism, public services, and construction and infrastructure.
Our thinking
Practical insight for complex work.
Clear points of view on governed AI, workflow design, adoption, Microsoft capability and place-based innovation.
What an AI workflow scan should assess before anyone builds
Read →GovernanceWhere human review belongs in an automated workflow
Read →AdoptionCopilot licences are not an adoption plan
Read →What is the next sensible step?
Bring one workflow, one operating problem or one adoption question.
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